Can Rebranding Change The Fortunes Of An Emerging Tech Giant
TECHNOLOGY
8/12/20252 min read


With it's pioneer brand name as Etisalat, the telecom service instituted in 2008 was at its peak with over 22 million subscribers on emergence and on continuous operations.With financial losses encountered from the withdrawal of its ultimate holding entity and prevalent inability to settle outstanding debts, the telecom service took up another brand name; 9 mobile in 2017 amidst leadership turmoil.
The years following experienced gradual decline in subscribers usage- the numbers falling to lessthan 3 million subscribers by early 2025 with downturn in service delivery and operational losses.With the recent takeover by Lighthouse Telecoms(under Chairman Thomas Etuh) and appointment of CEO Obafemi Banigbe, a new innovative on how to regain losses made in the past and to make a new name for itself has emerged.
MTN, Airtel and Globacom controlling the telecom markets with approximately 86% of subscribers- the question of if and how a stand tall rebranding can pave a pathway for T2(formerly 9mobile) to wax stronger in the telecom market.Over time, rebranding without actual results has proven to be nothing but a charade.In the case of T2, strategies with moves that will transform and restore digital alliance that meets the lifestyle of the young people in Nigeria are being put in place.Customer focused services,proper connections to investments and collaborations merged with an intent on rebranding can bring about better public image,attract attention and signify unique leadership tactics.Without all these,it faces the risk of being presumed as cosmetic.
Nigeria's telecom industry has been characterized with a knack for growth and a complicated arena for capital investments and fierce competition.With mobile interception being the core of approximately 200 million mobile lines,telcos stand as the skeleton of financial strategic decisions,revelotionary economy and day to day business transactions - contributing to 14 percent of GDP.The cost of maintaining its infrastructure,regulations,compliances and policies dynamics as well as networking challenges stands as a major barricade for operators with smaller scale.
The history of Nigeria's telecom service goes a long way back. Among these past events include Zain and Celtel brands re- emerging as Airtel in 2010- 2012. This phasing out brought about clarity, global alignment and acceptance in conjunction with top tier investments and increase in subscribers usage.To the contrary, the transition to 9mobile in 2017 was coerced rooted on instability rather than tactical map out.In contrast to T2's latest rebranding revolves around strategic revival.It unfold in a recovery roadmap identified by transformation, modernization, stabilization and growth.T2 users gaining access to MTN's broader network is a coverup to mask infrastructure gaps while major upgrades take its place.
The lessons from T2'S act For Businesses and Industry leaders and entrepreneurs so many but highly limited to: rebranding with improvements; agreements and partnerships are part and parcel of success; endure the looses,restrategize and bounce back stronger;seek help from API platforms and fintech extensions.T2's rebranding from 9 mobile will heavily depend on its ability to execute accordingly.The relaunching of the brand tend to be an essential signal aligned with actions of network improvement, service reliability and innovations that are digitally renowed.
Its tends to give business leaders and Entrepreneurs across Nigeria and Africa as a whole,a sense of warning and a mentality that rebranding can awaken not just an identity but a sustainable service delivery can tend to restore a lost hope.


